DETERMINING THE FACTORS INFLUENCING PATIENT SAFETY CULTURE IN HOSPITAL SETTINGS

  • Najm Us Saqib Khan Naval Headquarter Islamabad Pakistan
  • Qamar Ul Haq Noor DGMS Navy Islamabad Pakistan
  • Amna Tasawar MO Nusrat Hospital Rawalpindi Pakistan
  • Effat Hisamuddin King Faisal Specialist Hospital & Research Center , Riyadh , Saudi Arabia
Keywords: Pakistan, Patient safety, Private hospitals, Public hospital, Safety management

Abstract

Objective: To determine the factors potentially influencing patient safety culture in hospital settings an comparison of patient safety factors in public and private hospital.

Study Design: Qualitative study. Place and Duration of Study: The study was conducted in two hospitalsin Pakistan; one from public and other from private sector, from Feb 2017 to Jun 2018.

Methodology: A multimethod approach was used for data collection including interviews and focused group discussionswith 50 physicians/doctors & staff from different levels of management hierarchy/department and analysis was done by integrating and coding the two sets of data manually. The data was coded and themes were formed.

Results: The different themes obtained from the study included: Human factors like leadership, teamwork, communication work-load and professionalism;physical factors like resources, infrastructure and cleanliness; patient factors like severity of illness, availability of attendant and drug allergies; environmental factors like climate, staff and working conditions and safety culture like safe administration of drugs, blood products, sampling, sterilization and prophylactic antibiotics administration.

Conclusion: Multiple factors related to human being and environment were identified to influence patient safety in a hospital setting. Participants from the public hospital were more knowledgeable compared to the private hospital.

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Published
2020-06-29
How to Cite
Khan, N. U. S., Noor, Q. U. H., Tasawar, A., & Hisamuddin, E. (2020). DETERMINING THE FACTORS INFLUENCING PATIENT SAFETY CULTURE IN HOSPITAL SETTINGS. Pakistan Armed Forces Medical Journal, 70(3), 694-99. Retrieved from https://pafmj.org/index.php/PAFMJ/article/view/4605
Section
Original Articles