DOES USE OF MULTI-SOURCE FEEDBACK (MSF) AFFECT THE ATTITUDES OF POSTGRADUATE TRAINEES: EXPERIENCE OF A TEACHING HOSPITAL

Multi-Source Feedback And Attitudes of Postgraduate Trainees

Abstract

Objective: To explore the affects of multi source feedback (MSF) on the attitudes of post-graduate trainees.
Study Design: Prospective mixed method study.
Place and Duration of Study: Department of Ophthalmology, Lahore General Hospital (LGH) and Postgraduate
Medical Institute (PGMI) Lahore, from Jul 2012 to Jun 2013.
Material and Methods: This prospective mixed method study was conducted in the Department of
Ophthalmology, LGH and PGMI, Lahore from July 2012 to June 2013. Participants were FCPS trainees and raters were the consultants, postgraduate trainees, house officers, nursing and paramedical staff. Modified mini-PAT Questionnaire was used. Survey I was followed by Survey II conducted after three months to determine any change. SPSS version 20 was used and paired sample t-test was applied to compare residents’ mean scores. A p-value <0.05 was considered significant.
Results: Mean score for question 1-12 was 4.00 ± 0.16 and 4.43 ± 0.14 for survey I (before intervention) and survey II (post intervention) respectively. Mean difference in overall score from two surveys was 0.43 ± 0.06, which was statistically significant (p-value=0.000) showing overall improvement in scores from survey I to survey II. The highest mean score was awarded to question number 7 i.e. trainee respects patient’s confidentiality and lowest to question 4 i.e. ability to manage time effectively, in both surveys.
Conclusion: There was improvement in practice if MSF was delivered in accurate and timely manner with
maintenance of the confidentiality and facilitative feedback.