@article{Bari_Siddiqui_Qureshi_Zahra_Tahir_Rizwan_2022, title={Patient Satisfaction with Inpatient Hospital Services: A Cross Sectional Survey of Admitted Patients of Combined Military Hospital, Malir Cantt, Karachi}, volume={72}, url={https://pafmj.org/PAFMJ/article/view/4140}, DOI={10.51253/pafmj.v72i2.4140}, abstractNote={<p><strong>Objective:</strong> To assess the level of satisfaction regarding the admission process, treatment process, nursing care and general support services amid patients admitted in various hospital departments.</p> <p><strong>Study Design:</strong> Hospital-based cross-sectional survey.</p> <p><strong>Place and Duration of Study:</strong> Combined Military Hospital, Malir Cantt, from Oct 2018 to Sep 2019.</p> <p><strong>Methodology:</strong> Data was collected from 522 participants. An inpatient feedback form was used to assess satisfaction among admitted patients.</p> <p><strong>Result:</strong> Out of 522, 256 (49%) participants ranked health care facilities as excellent and199 (38%) participants ranked health care facilities as good. Out of 53 (10%) participants were satisfied, while only 16 (3%) were discontented with current hospital facilities.</p> <p><strong>Conclusion:</strong> This survey has provided deep insight into the contemporary health care services of the hospital. Being a costeffective organization, CMH Malir Cantt has delivered excellent quality care to patients through continuous efforts towards betterment in every discipline deemed to the medical facility.</p>}, number={2}, journal={Pakistan Armed Forces Medical Journal}, author={Bari, Samira Faiz and Siddiqui, Hamid Jamal and Qureshi, Farhan Muhammad and Zahra, Sehrish and Tahir, Muhammad and Rizwan, Saba}, year={2022}, month={May}, pages={585–89} }