EVALUATION OF HOSPITAL MANAGEMENT SYSTEM AT COMBINED MILITARY HOSPITAL PESHAWAR

Hospital Management System

Abstract

Objective: To evaluate HMS in terms of its user’s satisfaction, time management, data retrieval, record keeping and confidentiality of medical records.
Study Design: Cross sectional study.
Place and Duration of Study: Combined Military Hospital (CMH) Peshawar, from 1st Nov 2013 to 30th Apr 2014.
Material and Methods: All doctors using hospital management system (HMS) for more than six months in CMH Peshawar were included in this study by means of non probability convenient sampling. This made a total sample size of 71. A questionnaire was filled regarding satisfaction, time management, data retrieval, record keeping and confidentiality of medical records and results analyzed.
Results: Out of total 71 participants, 25 (35.25%) were satisfied and 46 (64.75%) were not satisfied with the use of HMS. Increase in time per patient was observed in 60 (84%). Out of total respondents, 57 (80%) found HMS as useful tool for data retrieval and 25 (35%) stated that manual record should be retained along with electronic records. Concerns regarding confidentiality of record was shown by 21 (30%) of the participants.
Conclusion: A significant percentage of doctors were not satisfied with the use of HMS. Its use leads to increase in time spent per patient. However, most of the participants of the study found HMS efficient tool for data retrieval, record keeping and confidentiality of medical records.